Services
Inventory
We feature over 1,000,000 cubic feet of warehouse storage space and 13,000 plus line items (over $7,000,000 total) from the industry's leading manufacturers - stocked for your convenience in our multiple service center locations.
After-hours Service Hotline 1-800-279-8833
We offer 24-hour emergency access to our inventory, because we understand that some repairs can't wait until tomorrow.
National Accounts
The Western Extralite National Accounts Division provides the best lighting services in the business to top retailers, health care facilities and other institutions. To learn more and obtain your own password to our national accounts site, click here. Once you have access to our special site, you have a view to our entire line of exciting light fixtures and our many national account services.
On-Time Services
We carry an extensive inventory of fuses and molded case breakers backed by our exclusive On-Time Guarantees. We pay the freight charges (Next Day Air) if we don't have the Ferraz Shawmut fuse or Cutler-Hammer breaker you need.
E-mail Invoicing
Western Extralite offers daily invoicing via e-mail to help you stay on top of job costs and tighten your cycle for receivables. Click here for more information or to sign up.
Cutler-Hammer ProShop
We are an authorized Cutler-Hammer ProShop. When you need combination starters (NEMA 1, 12 or 3R) with cover mounted pilot devices, auxiliary contacts, control power transformers, fuse blocks, fuse clips, motor circuit protectors, or other accessories . . . our certified modifiers are ready to help.
Whole House Media Room
Come check out the latest in digital media systems, audio speakers, precision recessed lighting, modern wiring devices, and more. Our Lee's Summit location contains a whole house media room with all of these products on display. Click here to learn more.
Wire Cutting / Paralleling Service
We feature cut-to-length service on most popular wire sizes. Additionally, we can place your multiple wire pulls on a paralleling reel - saving you considerable time and money on wire pulls.
GE Pro Stock
We stock Pro Stock panelboards up to 600 amps for complete installation on small to medium sized projects - no hassles with scheduling delivery or freight claims - all at competitive pricing.
Electronic Circuit Board Repair
We have an alliance with Electrical South, an industry leader in circuit board repair, to provide a low-cost, quick-turn-around alternative to repair/replacement of these boards by the original manufacturer.
Delivery
All service centers offer same day delivery via a fleet of company-owned and operated vehicles. Ask about our Hot Shot service - a special delivery service for when you absolutely have to have it.
Discover, as many of our customers have, that our exceptional service and competitive price extend far beyond our geographic area. We direct ship from our manufacturers to your job site. We stagger those shipments so you get what you need, when you need it.
Training
Our people are the best-trained in the industry. In addition, we offer you a variety of training opportunities, in cooperation with our vendor partners. We strive to help keep you abreast of the latest products, tools and methods. Contact your account manager for current training opportunities.
Energy Audits
Western Extralite can audit your lighting electrical loads and make recommendations on how to save money on rising energy costs. We will provide you a detailed scope of recommendations and a return-on-investment analysis. We have alliances with qualified installers and can provide turn-key projects, including financing.
E-Commerce Capability
Place orders 24/7 and check your account balance online. We offer training sessions on how best to use our online ordering system. Click here to request a training session.
We also offer training on how to best use our Web Order Entry services, to help you make the most of your time.
Customer Support
Our Customer Support Department is always ready to assist you with support for all your service-after-the-sale needs. Our Return Policy provides a no-nonsense approach to handling material that needs to be returned. To see our returned goods policy, click here.
